A clearer way
to find answers.
Find help with installation, connections, accounts and privacy.
Which devices does CloudWeave support?
This version covers Windows and Android apps. Check the official download page for supported system versions, architectures and installation requirements.
Do I need an account to download?
Downloading and signing in are separate. Paid locations require an account with the relevant plan. Installers are not included in this design preview.
Why is the app still checking after connecting?
Establishing the tunnel and checking the exit are separate steps. Wait for the result; retry or change locations if the check fails. An unverified status is not confirmation of protection.
What should I do if a connection fails?
Check that your internet connection works, then reconnect or try another location. If the problem continues, share the time, app version and error message with support.
How do auto-connect and a kill switch differ?
Auto-connect starts a connection under defined conditions. A kill switch limits traffic exposure after an unexpected disconnect. Check the released app for supported behavior and conditions.
Does this page show my live network status?
This design preview does not check your public IP or establish a VPN connection. The app interface and location directory are illustrative. Check real status in the released app.
What if I forget my password?
Choose “Forgot password” in the sign-in dialog. This preview demonstrates the form without sending emails. Use the current website account service for a real reset.
Where can I check prices and device limits?
Compare Free, monthly, annual and two-year plans on the plans page, including full-term cost, servers, data and simultaneous devices. Confirm your choice within this site. Prices and benefits are proposals; purchases are not yet open.